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Logs & Diagnostics

Access and interpret system logs for troubleshooting.

Log Levels

Level Description When to Use
ERROR Errors only Production
WARN Warnings + Errors Production
INFO General information Normal operation
DEBUG Detailed debugging Troubleshooting
TRACE Very detailed Development

Viewing Logs

Via UI

Logs Viewer Screenshot placeholder: Logs viewer interface

  1. Navigate to Admin → Logs
  2. Filter by:
  3. Level
  4. Time range
  5. Device
  6. Component

Via Command Line

# View recent logs
tail -f /var/log/intellija-gateway/gateway.log

# Search for errors
grep "ERROR" /var/log/intellija-gateway/gateway.log

# Filter by device
grep "device_id=123" /var/log/intellija-gateway/gateway.log

Log Categories

Connection Logs

  • Device connect/disconnect
  • MQTT connect/disconnect
  • Network errors

Poll Logs

  • Poll cycles
  • Tag read attempts
  • Batch reads

Command Logs

  • DCMD received
  • Write operations
  • Command results

Error Logs

  • Connection failures
  • Read errors
  • Configuration errors

Diagnostics

Connection Test

Test device connectivity: 1. Navigate to device 2. Click Test Connection 3. Review result

Poll Once

Single poll for testing: 1. Navigate to device 2. Click Poll Once 3. View tag values in result

Validate Tags

Check tag configuration: 1. Navigate to device 2. Click Validate Tags 3. Review validation results

Statistics Reset

Clear statistics to start fresh: 1. Navigate to device 2. Click Reset Statistics 3. Confirm reset

Export Logs

Export logs for support: 1. Navigate to Admin → Logs 2. Set filters for relevant timeframe 3. Click Export 4. Save file

Next Steps